We take the time to
understand your business.
From website audits to internationalisation
As with your business, ecommerce is constantly evolving. We’re not just a design and build web agency; instead we want to support you across all aspects of ecommerce to enable you to meet your commercial targets. Over the past few years we have helped our clients with the following:
- Going international including US and China
- Moving warehouse and implementing ERP systems
- Producing detailed IA/UX strategies
UX powered with a commercial focus
The design of an ecommerce website is clearly important. Not only should it reflect your brand and what it stands for, it must also function as it needs to from a commercial point of view, i.e. it must convert!
We employ specialist ecommerce designers who will not only create a site that looks great across all devices, they will use their experience of UX best practice and knowledge to design a website to maximise revenue.
We know Magento
The bread and butter of what we do as an agency, we understand Magento and are able to maximise it’s functionality and improve on it through custom module development. Our team hold all 4 Magento certifications to ensure that you are in safe hands when handing over control of your website code.
As well as the setup and management of Magento, our development team also:
- Creates custom built Magento modules designed to meet a specific commercial goal
- Maintains and optimises servers to ensure websites perform optimally
- Have a commercial edge, we ensure they understand why they do what they do
Stress-free customer support
There is nothing more frustrating when a website goes down or there are errors and there is no one around to fix the issue. We take great pride in our work and this minimises any site issues, but inevitably, with an ecommerce site there will be occasions where issues need to be resolved and bugs need to be fixed.
Our support structure is simple and effective; if a website is down or customers can’t order, we will fix it, day or night. Other issues are scheduled in depending on their severity and always addressed within an agreed timescale.
" Gene created a website that not only looks exactly how we wanted, it also converts so much better than the previous site we had. Everyone we speak to compliments us on how easy it is to use - Thank You! "